Optimize Your Back-Office Experience
Manage all customers and accounts from a single banker experience and unlock core-to-customer automation and orchestration.
Solution
Call Center and Bank Operations
One unified banker experience for your team. Faster, consistent experiences for your customers.
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Manage all customers and accounts seamlessly across all bank-assisted channels and all retail and commercial products.
Exceed SLAs and Customer Expectations
Remove operational silos by unifying all cores, products, and processes to deliver faster, frictionless service with every customer interaction.
Extend Orchestration to Self-Service
Drive your consumer digital app leveraging the same processes as the banker experience for a next-level core-to-customer control.
Integrate, consolidate, and automate your bank’s operations.
Gain real-time complete visualization of any core to manage all customer accounts, cards, and more - all in a single unified banker experience driving:
- Workflow and Case Management
- Communications and Notifications
- Statement Generation and Distribution
- Secure Document Vaulting
- Ecosystems Integrations
- Operational Reporting
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Transformation begins inside your bank.
Solution Features
- Core-agnostic
- Real-time multi-core visualization
- Best-of-breed fintech integrations
- Model bank pre-configuration
- Ability to extend orchestration into customer self-service channels via APIs
Key Benefits
- Boosts operational efficiency and eliminates reliance on multiple servicing interfaces
- Minimizes vendor management and platform costs
- Standardizes processes and data across systems
- Enables faster, more personalized service
- Increases adherence to compliance
