Welcome to nGage Enterprise Servicing
Get a general overview of the basic features and functions in the nGage Enterprise Servicing solution.
User Administration
Learn how to manage users and roles within the nGage Enterprise Servicing solution.
Vault
Upload and store any documents collected and view all open and historical servicing cases.
Loan Servicing
Overview of the loan servicing features of the nGage Enterprise Servicing solution.
Workflows
Learn how to work cases that cannot be automated and exceptions to automated cases.
Loan Payoff Quote
How to generate a payoff quote for a loan in nGage Enterprise Servicing.
Reports
How to view and customize reports and dashboards in Savana
Loan Navigation
How to navigate through nGage Enterprise Servicing screens to seek information about a loan.
Savana Messaging Feature Overview
Overview of Savana’s messaging feature, including how to open and access messages.
Marqeta Disputes
An overview on how to create Marqeta dispute cases in Savana
Savana 23.1.100 Highlights
Video walkthrough of key features and functionality in the Savana 23.1.100 release.
Savana 23.2.100 Highlights
Video walkthrough of key features and functionality in the Savana 23.2.100 release.
Savana 23.3.100 Highlights
Video walkthrough of key features and functionality in the Savana 23.3.100 release.
Savana 23.4.100 Highlights
Video walkthrough of key features and functionality in the Savana 23.4.100 release.
