Implementation Specialists

Posted 2 months ago

Responsible for supporting client’s implementation of Savana’s software.

Provide product expertise, configuration of the product, and triage client reported defects during the implementation cycle. T

This role is critical to a project’s successful implementation of the software.


  • A Bachelor’s Degree is required (Business or IT degree is preferred). Comparable work experience may be considered. 
  • Experience with information technology, systems analysis and business applications is required.  
  • Proficiency with latest OS, Microsoft Office products, Defect Tracking Tools, XML (MISMO experience a plus), interface integrations is required. Ability to write SQL queries is a plus. BPM/Workflow experience a plus.  
  • Understanding of the software development lifecycle process. 
  • Understanding of API structures; proficiency with Swagger and Postman a plus. 
  • Must be able to travel to our client sites.
  • Have 5+ years of experience in supporting customer software implementations and be able to bring that knowledge of what works, and doesn’t, to bear. Experience in financial services and/or FinTech is a big plus.   

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