POSITION SUMMARY
The Configuration Specialist II performs the configurations code changes to the core applications and client projects configurations and workflow process as required using the written requirements and functional design documents to perform the required changes. This position will work closely with the Product Analyst team to develop the written requirements and functional design documents defining Savana’s Consumer and Mobile Banking applications. This position will provide product configuration support to development, quality assurance, implementation, and production support teams.

CORE COMPETENCIES
– Experience with basic SQL development. SQL Proficiency
– Experience with and basic knowledge of XML, HTML & CSS
– Experience with an .Net or C# Programing Languages
– Ability to read and follow Flow-charts/UML diagrams
– Problem-Solving and Decision-Making Expertise
– Resourcefulness
– Business System Analyst experience a plus
– Banking Software knowledge a plus

ESSENTIAL DUTIES AND RESPONSIBILITIES
The type of activities expected to be performed at this level include, but are not limited to:
– Providing product configuration of Savana software applications based on established best practices and templates.
– Ability to learn and understand complex product knowledge and solutions across several business lines.
– Developing an understanding of the Savana applications, building an ever-growing knowledge base of the system through project work and individual learning.
– Providing strong application expertise to support financial banking origination lifecycle software product development initiatives for large, high complexity projects.
– Be able to suggest compatible changes taking into consideration the customer needs and wants.
– Completing tasks within duration and effort commitments.
– Meeting as necessary with client users to validate design approaches.
– Applying an understanding of basic project management principles. Accurately completing project tasks on a timely basis. Estimating work efforts through a clear understanding of project priority and business purpose, and proactively working to communicate, reduce, or mitigate project risks and issues.
– Supporting efforts to ensure that the final application supports the business need to avoid re-work after being turned over to the client.
– Providing support to development, quality assurance, implementation and client production support teams on an as needed basis.
– Troubleshooting unexpected circumstances.
– Demonstrating effective problem solving for various challenges – effectively articulating both the problem and its solution.
– Providing new and innovative alternative solutions to system challenges.
– Providing input to support estimation of work efforts.
– Effectively communicating with internal and external teams.
– Demonstrating resourcefulness and managing time effectively.
– Strong team player. Desire and ability to succeed in various situations, including both planned and unexpected situations.
– Ability to adapt and adjust as needed to obtain what is best for both the customer and company
– Execute system validation testing on an as needed basis.
– Identifying opportunities for overall product improvements.

EDUCATION
– A Bachelor’s Degree is required (Business or IT degree is preferred)

CERTIFICATES, LICENSES, REGISTRATIONS
– CSQA or CSTE certification a plus.

TECHNICAL SKILLS
– Experience with information technology, systems analysis and business applications is required.
– Candidate must possess understanding of the software development lifecycle process.
– Proficiency with latest OS, Microsoft Office products, Defect Tracking Tools, JIRA, Confluence, interface integrations.
– Understanding of API structures; proficiency with Swagger and Postman a plus.
– A workflow/doc mgmt. background. Banking background helpful.
– BPM/Workflow software experience is preferred.

OTHER SKILLS DESIRED
– Ability to work within an agile project methodology.
– Strong analytical and problem-solving skills.
– High level of attention to detail.
– Strong organizational skills and ability to shift priorities as needed.
– Ability to manage multiple tasks at one time.
– Self- starter and the ability to work independently.
– Strong work ethic.
– Ability to work in a strong team environment.

PHYSICAL DEMANDS AND WORK ENVIRONMENT
– Occasionally required to stand
– Occasionally continually required to walk
– Continually required to sit
– Continually required to utilize hand and finger dexterity
– Frequently required to talk or hear
– Specific vision abilities required by this job include Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus
– Additional remarks regarding work environment: This role is remote/hybrid. Employees should remain diligent to remove/minimize safety hazards while at home and connect with leadership if support to remove/minimize safety hazards is needed

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.