The process API combines the integration layers for the cores and ancillary systems with the workflow, process and business rules, creating an integrated service layer that is consistent through the entire enterprise, with one intuitive UI, streamlining the user experience while offering efficiencies. This Process API also enables the transition from assisted to consumer-direct servicing, saving banks even more money and time.
Eliminate Silos and Unify the Experience
Our solution encapsulates and orchestrates legacy components of the ecosystem to create one consistent OMNI-Channel processing environment.
A Powerful Process API
Our Process APIs Capabilities
Expose the process to other systems and UXs
Encapsulate disjointed apps that need to participate in a business process
Orchestrate the entire business process and manage its lifecycle
Manage authentication and entitlements
Escalate time sensitive steps that could violate SLAs or regulations
Listen for events that can move a process forward. A process can move between people or systems
All activities are recorded for audit and compliance
Every step is timed to find and correct inefficiencies
Processes are improved through modeling not code.
Domain Data Model
Our financial services specific domain data model translates and unifies data definitions from multiple silod systems, creating a common language and improving the accuracy of information needed to support business processes, decisions, or execution across disparate systems and business units.
Data adapters are rapidly and easily modeled using low-code and visual design to connect the underlying core to the domain data model. allowing the Process API to uniformly address disparate legacy systems in real-time, enabling better rule-based decisioning, workflow and automation based on current operating state of the customer or account data.